Aurelia Coaching – Terms and Conditions

Last updated: 24th October 2025

1. General Information

Aurelia Coaching provides online coaching services to clients who book sessions through our website. By making a booking, you agree to these Terms and Conditions.

2. Booking and Payment

All sessions must be booked in advance via our online booking system.
Payment is taken at the time of booking to secure your session.

3. Cancellations and Refunds

I understand that circumstances can change. Please review our cancellation policy below:

• More than 24 hours’ notice: Full refund
• Between 12 and 24 hours’ notice: 50% refund
• Less than 12 hours’ notice or no-show: No refund

To cancel or reschedule, please use the link provided in your booking confirmation email or contact me directly.

4. Rescheduling

If you wish to reschedule your appointment, please provide at least 24 hours’ notice. Requests received after this time may not be accommodated.

5. Personal Information and Privacy

All personal details and information shared during coaching sessions are treated as confidential and will not be shared with third parties, except where required by law.
Aurelia Coaching complies fully with the UK General Data Protection Regulation (GDPR). For further details on how your data is used and stored, please refer to our Privacy Policy

6. Coaching Disclaimer

Coaching is a process designed to support personal growth, self-awareness, and goal achievement. It is not a substitute for therapy, medical treatment, or legal advice.
Clients are responsible for their own decisions, actions, and results following coaching sessions.

7. Limitation of Liability

Aurelia Coaching is not liable for any loss, damage, or injury arising from participation in coaching sessions, except where required by law.

8. Changes to These Terms

Aurelia Coaching reserves the right to amend these Terms and Conditions at any time. The most current version will always be available through the booking link.